James Munro, Patient Opinion - Service Design Thinks 3
1 year ago
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1. James Munro, Patient Opinion - Service Design Thinks 3
1 year ago
James Munro, Director of Research and Informatics at Patient Opinion shares his story of designing a remarkable service for NHS users from scratch.
This talk was filmed at Service Design Thinks 3 - "Service Design from Scratch", in London on the 30th of March 2010.
servicedesigning.org/cities/london
This talk was filmed at Service Design Thinks 3 - "Service Design from Scratch", in London on the 30th of March 2010.
servicedesigning.org/cities/london
MP4
00:22:26
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