James Brown, Priscilla, Service-Now and Tweeting Toilets

What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

Your Hosts: Chris Dancy, Matthew Hooper and Matt Beran

Special Guest: Malcolm Fry

Submit Questions: Anonymously or Email or Call In: (765) 236-6383

Week 12 Topics: Episode 731(well episode 12)

Show Notes and Links:

* Michael Cote from RedMonk
* Stephen Mann from Ovum
* Super Bad – James Brown
* Service-Now Knowledge 10
* Gail Noren, Fruition Partners
* Sarah Wilbore, Consulting Portal
* Orkut (Brazil’s Social Media Fav Tool)
* Knowledge 10 Tweets
* Dog Collar
* Tweeting Scale
* Cadence ITSM on FourSquare
* Ivanka Menken on FourSquare
* Category Video
* Monosyllabic
* Social Media for ITSM Presentation
* Yammer
* Chatter
* Ian Clayton
* USMBOK
* G2G3
* Good Indian
* Suzanne Van Hove
* prISM Part II Interview
* Office 2010
* Top Five Legal Issues for The Cloud
* Blog on Office 2010 and Social Media
* SOX
* Priscilla my Mom (Dead but an ITIL Expert)
* How Small and Midsize Businesses Can Maximize ITIL Advantages
* ITIL Lite (The Book)
* ITIL Lite Workshop
* The Corporate Slapper
* Microsoft MMS Conference
* Service Center Service Manager
* Microsoft BPOS
* Visualizing customer experience
* Lego Corporate
* Ian Clayton Outside In
* Matt Hooper, Hank Marquis, Kirk Holmes itSMF Forums on BrightTalk