This online presentation provides librarians with essential information and specific guidelines for assisting patrons who are filing for unemployment insurance benefits online. Librarians will learn to assist patrons of the library in successfully navigating the online unemployment insurance application process. You will learn how to assist individuals in avoiding errors or delays in the filing of their unemployment application online. The webinar will also address frequently asked questions about the online process and filing of weekly claims. This presentation will include all of the screenshots of the online application process and a link to the online desk guide and video that can further assist in working with claimants/patrons

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