The Future of Self-Service Banking on Vimeo

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The Future of Self-Service Banking -- from BBVA and IDEO

Credits

401 Likes

Oliver Mincey
3 days ago
Woo-Jin Suk
6 days ago
Martin Alejandro
1 week ago
Brian K. James
1 week ago
Sujin Roh
1 week ago
RODIX
1 week ago
Masaya™
1 week ago
8 Студия
1 week ago
Nicolás Chacana
2 weeks ago
eunji Shin
2 weeks ago

See all 401 likes

Tags

NR dela cruz 1 year ago

Very nice! Coming to a bank near you soon! I hope! I am waiting w/ a big smile! Thumbs up!
musiclover 1 year ago

nice. btw what font are you u using in the vid?
Ben Chaney 1 year ago

That's quite a thoughtful redesign, as I've come to expect from IDEO. I especially like the way the card and the cash/receipts smoothly transition from their physical to digital forms and vice versa. I do wonder though, without physical buttons how accessible is this ATM to the blind? Is there some sort of screen-reading implementation?
Oli 1 year ago

Nice, great stuff.
What do you think about a proper pictogram signage instead of "Cajero automático"?
prosales 1 year ago

Good job!
George Hedon 1 year ago

digitalbuyologie.blogspot.com/2010/09/ideo-future-of-self-service-banking.html

Love the process and the thinking!

Thanks!
Ricardo Sa Freire 1 year ago

I love the approach, and the result but how does a visual impaired interacts with a touch-screen UI?
steve 1 year ago

Hey guys,

Just wondering how you tackled fingerprints being left on the screen?

The left over smudges from ones fingers could act as a security issue causing your secret pin to be easily seen by others.

Let me know, i'm always very curious!

Steve
Embossed
Danny Hope 1 year ago

This is great but Vimeo's only letting me get about half of the vid for some reason, got another version anywhere else?
Ellie Banwell 1 year ago

Are you using Chrome? Try with a different browser.
Samantha Hall 1 year ago

I love this concept and am so happy that I bank with BBVA in the States. I can't wait for it to make its way to the USA. As several other viewers have pointed out (and the first thing that came to my mind) what kind of user-friendly capability is in place for the visually impaired?

Great job overall!
Stephen Kinsella 1 year ago

Why do these customers need cards?
Ellie Banwell 1 year ago

Very nice indeed and I did react with delight when the animated cash swirled across the screen and out the slot. Here's a thought though: if it's a touch screen interface, why does the PIN have to be a number? Or any character?
lyndsay smith 1 year ago

Loving this! Great work guys! Now that you have conquered banking how about looking at the self serivce machines in Tesco and Sainsbury's? And may be humanising their staff as well?

Seriously though, are they any trials planned for the UK? I want to go play!
so grimey 6 months ago

Cool video and concept. What is the band name of the music that is in the background?