What does the concept of “human capital” mean to you? Do you believe in “people power” that people, not technology, machinery, equipment, manufacturing, distribution and production facilities are the most important resource of the 21st Century?
In the column and podcast that follows you’ll be reminded that its people that bring relationship capital in the form of connections with customers, suppliers, and other partners. Well explore the importance of human capital both on and off line as we look at Amazon.com and Proctor & Gamble. At the end of the written column and blog attached, you’ll find a few thought provoking questions you may want to review with your team, strategic partners, suppliers, your coach or mentor.
How much is relationship capital worth? One study reveals firms developing their people do eight times better. What value should be placed on connections with customers, suppliers, and other partners? Does your management team treat employees as a variable cost or think of them as long term investments in the enterprise?
Organizations can best secure what may otherwise be an uncertain future by investing in human capital. Although technology, labs, machinery, equipment, manufacturing, production and distribution facilities are the tools of the 21st Century …it is human capital that makes them work.
To read the entire column and/or download or listen to the podcast or post a comment on the blog go to TheDreamSpeaker.com