Service Design for tourism SMEs - the concept of Service Design and its application on the Alpine Zoo in Innsbruck, Austria
1 year ago
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26. Service Design for tourism SMEs - the concept of S…
1 year ago
Presented by Marc Stickdorn
Marc Stickdorn, Anita Zehrer
MCI Management Center Innsbruck
Download the paper at servdes.org/pdf/stickdorn-zehrer.pdf
Marc Stickdorn, Anita Zehrer
MCI Management Center Innsbruck
Download the paper at servdes.org/pdf/stickdorn-zehrer.pdf
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