This is the tenth of twelve selections from a two-day risk communication course by Peter M. Sandman. For a list of all twelve, see psandman.com/media.htm.
The course focuses on "outrage management" -- how to reduce people's concern about low-hazard high-outrage risks. This selection addresses one key outrage management strategy: getting underlying issues and motivations (such as greed and ego) at least "into the room," if not actually on the table.
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