Marriott's culture is famous for taking care of associates. A culture that embraces care for both guests and employees.
Greg Allan, a seasoned GM wanted to break the glass ceiling of perfection in execution of SOPs. In the book "First Break All the Rules" based on 80,000 managers interviews by Gallup Group, the authors describe what great mangers like Greg do to set their team for success by expanding on their talent instead of wasting time in trying to fix their faults.
Greg wanted to give his leadership teams an experience about adding CARE and JOY to delight themselves and their guests. Instead of normal team-building workshop he was looking for combination of long term impact that still allows to celebrate achievements in a fun way.
The results of the internal surveys confirmed that happier employees who embrace genuine care to guests and fellow employees, add joy and use common rituals to elevate resilience are more satisfied.
Check out what the GM of Marriott has to say about his work with us. Since we had started working, Greg and his team had won twice in a raw the Best Employer Award .
Our training combines the most recent findings in Positive Psychology, EQ, Social neuroscience, Behavioural economy, Gestalt and improv. We designed it to be experiential, marinated it with lots of humor and play and give the space for emotional learning.
We spark fire within your teams, unleashes creativity and enthusiasm. It creates the ground for enhancement of long term personal and team resilience, engagement, morale, comradeship and more.
When you need to align your people towards common shared goals, to support each other, serve authentically from the heart , you need a different kind of training that sticks and has a long term measurable effect on your success.
Contact: info@ha-p.com