Everybody is a critic. Rarely do you meet a client who doesn't have a personal opinion about design. They don't like green, they want the logo bigger, the tweaks and changes are endless. In this presentation Paul discusses how to make the process of sign off less painful. From how you develop and present design concepts to coping with common complaints. You will never find the perfect client but this presentation will allow you to manage them more effectively.

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  • Kay in t Veen 1 year ago
    nice work paul... do all your clients accept the 1 concept philosophy?
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  • Jonathan Chacko 1 year ago
    This is great!
    It addresses multiple issues that plague designers in their quest to create high quality, functioning websites.
    Thank you.
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  • Felix Niklas 1 year ago
    Very inspiring. Good Job!
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  • Bosse Küllenberg 1 year ago
    Well done!
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  • Joe Hana 1 year ago
    Well done! Really like how you explain the things part by part, as well as you give a small guide how a designer should treat his projects.

    Really like it=)
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  • Michael Arnaldo 1 year ago
    Great work! I hope to implement more of this into my everyday work.
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  • dotdean 11 months ago
    good job, got my like. thank you for sharing.

    am i right that you use boinxtv for this?
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  • Barracuda 10 months ago
    Absolutely nice and inspiring! Well done. How much I love to see keynote instead of PowerlessPoint …
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  • schepop 10 months ago
    Well said.

    Considerations: I am graphic designer by formation. Worked with interface design in the last 10 years. For the very reason explained here, I gave up and decided about a master focus on product design (Design for Interaction - focus on products). I am now restarting my career and so far I found room to do iterative development with users and clients. Just now, on the product design field. Basically I am facing longer development cycles. Better to ground decisions. When working with web no client was willing to pay for that. I guess that is due to the immaterial aspect of the result. They quite often were expecting you to solve 'the problem' and do not bring 'it' to them (oversimplifying the design brief). I really like the approach shown here, but it most definitely demand a strong 'education' on the client side. Depending on the size of the company you are working on/with that can be troublesome.
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  • KevinW 2 months ago
    Awesome! That's pretty much exactly what they taught me in school. I think I'm going to save this video ;)
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  • Uploaded Mon October 20, 2008
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