Sandpaper sheets, green jello and patients who leave with infections they didn't have when they were admitted. Hospitals DON'T have to be this way.

Nick Jacobs FACHE reveals how, as CEO, he transformed a rural, critical care hospital from near bankruptcy to a consistently profitable, internationally-recognized model of patient-centered care and innovation. By creating a hospital environment that embodies healing in every aspect of its operations, Nick's hospital also achieved one of the lowest acquired (nosocomial) infection rates in the U.S. for five years running.

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