Yeovil District Hospital NHS Foundation Trust places high importance upon respecting, valuing and listening to everyone who visits or works for the Trust.

iCARE has been developed to help focus the whole Trust on key elements of our service which patients and employees have identified we can improve.

iCARE aims to use feedback from everyone who interacts with the Trust. This will inform and influence employee behaviour in order that our care upholds the principles of: effective COMMUNICATION, positive ATTITUDE, RESPECT for patients, carers and colleagues, and an ENVIRONMENT that is conducive to care and recovery.