Rachel Minard at the Investment Management Institute Conference in Greenwich, Connecticut on January 27th, 2011.

"The question is when the rubber meets the road, and they're accountable to be able to define a transparency or any other facet of how and why something happened. Do they have the valid, substantive, thoughtful proof to pragmatically and unemotionally walk through how and where that occurred and do it in a way that is true, transparent and clear. That is the anomaly."

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