The video and audio are out of sync. It would take too long to fix it : )

# Hotkey Confusion 00:55 Trac #395
# Skips over basics intro at 03:00, leading to confusion about verbs at 09:15 Trac # 402
# More persistence 07:00 22:00 25:00
# Issues with the landing page Trac #395
# Blocking information in his view 08:40, specifically the help information 09:00.
# User does not recognize lack of Verb command, or underlying syntax. 09:15
# Auto suggest command based on context, not just user type? Is this modal? Is it habitual? 09:20
# Picks up on Auto complete (consciously) 10:00
# Confuses for a full email client instead of a command line, application launcher... Modality... hmmm, think about this.15:20
# Confused about email "this", without reading it.
# Doesn't get the cartoon 16:30
# Define does not bring up preview on fuzzy words 16:40 Trac# 404
# Checked wikipedia for help 18:25
# Preview is modal, lacking insert map link, print, send, back, and navigation controls. Even i we included dummy png overlays loaded real controls upon mouse movement 19:00 + 22:00
# Changing web page structure is not what users expect (insert map 23:00 they expect it inserted into a new email) and to restore the page structure users guess command-z (undo) and hitting the "back" button. None have tried to refresh the page, including an advanced user and a web programmer.
# Tries to use mouse to select command 26:30 29:00 Trac 396
# Translate example in Wiki and built in help are mismatched. 27:20


Do *anything* with this video: tiny.cc/publicdomain