Some Dealership executives may downplay the immeasurable value of Social Media because it might entice public negative feedback. The fear of this Social Media myth comes from not realizing that if customers are not happy then they are ALREADY talking about your Dealership somewhere online. What Social Media can do is offer the opportunity to provide a platform in which you can respond and correct this situation - quickly and publicly - and at the same time, gain the favor of customers and witnesses alike.
In this webinar, we will cover a variety of the most popular Social Media mistakes and miscues and how your Dealership can previal over them with the best possible outcome. Some of the topics that will be covered include:
• How to respond to a negative post on a Social Network
• How to recover from negative feedback
• When does a Social Media Campaign End
• What Dealerships should do to bounce back from a failed online promotion or campaign
Erin Ryan, Social Media Specialist at TK Carsites, has a keen understanding of the power of Social Media and fervently stays up-to-date with the Social Media Industry. Her blog can be found at socialeyezer.com.
Loading more stuff…
Hmm…it looks like things are taking a while to load. Try again?