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Robert Betancourt, Telecommunications Coordinator at College of the Canyons, discusses how NEC UCB helped the college handle the overwhelming amount of calls they were receiving.
With the help of the DTC staff, College of the Canyons was able to roll out the NEC UCB seamlessly.
Impressive note: Aug 2010, the 2 operators at College of the Canyons were able to handle over 16,000 calls.
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