Watch this video to explore key customer metrics for new ventures, including acquisition, activation, conversion, churn and referrals and understand the valuations for software-as-a-service (SaaS) companies.

Find the slide presentation here: slideshare.net/webgoddesscathy/saas-math-mars-best-practices-series

Pressed for time? Catch a few quick tips at Succeeding with SaaS: Four Hot Tips for Startups - marsdd.com/videos/entries/succeeding-with-saas-four-hot-tips-for-start-ups

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