In response to an invite to drop in on a design research class taught by our friend Laura Forlano, we created this video as a classroom tool to elaborate on how contextual inquiry / visual anthropology / documentation of the built environment can help us understand communication technology users' needs.
Teachers may find it useful to have students view the first half of the video to see what they can determine from the photos. Then discuss before viewing the second half.
Since we created it, we've heard from our host organizations Listening House, Open Access Connections and Voices for Change that they too have found it helpful for spurring discussion around the communication needs of the homeless and very low-income.
Please feel free to use this video. Let us know if you find it useful.
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