The SDN national conference Paris 2011 took place on the 24th and 25th of June. During the keynote presentations on the first day and the three parallel sessions of workshops on the second day we had the chance to dive into the current situation of service design in France.

Healthcare by design. Using service design to innovate together with patients and staff – Julia Schaeper (NHS Institute)
Santé et design - impliquer patient et staff médical dans la co-innovation par le design de services – Julia Schaeper (NHS Institute)

Language: English
Location: IFM - Institut Français de la Mode (Docks en Seine)

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