In this talk, Ranjit Sidhu describes how institutional dashboards can be used in order to bridge the gap between usage of institutional Web services and providing evidence (perhaps financial evidence) of the value of the services to the institution.

Filmed at the Open University, Milton Keynes on Monday 11th July 2011.

Produced by Rich Pitkin

Event Website: ukoln.ac.uk/web-focus/events/workshops/eim-2011-07/

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