Certified Cat Behavior Consultant and best-selling author Pam Johnson-Bennett explains the three-step approach to solving your cat's litter box problem. Our office receives countless calls from people frustrated by their cats' refusal to use the litter box. It's a serious problem and one that often lands the kitty a one-way ticket to the nearest shelter. There is a practical and effective technique for addressing litter box problems and it starts with Pam's three-step process.

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