Nicky Parker's presentation from Hutt City Libraries Big Vision Day September 9th 2011. She is the Head of Transformation at Manchester City Council and previously was Head of Library and Information Services for Manchester City Council. Nicky shares her experience with helping to transform the Manchester Public Libraries and positioning it to tackle the challenges facing libraries and councils in the future.

Topics covered 00:00:00 -- 00:04:31 Marty Grenfell (Hutt City Council) introduces Nicky Parker (Manchester City Council); 00:04:32 -- 00:06:23 Overview of Manchester; 00:06:24 -- 00:07:44 Overview of Manchester Public Library Service; 00:07:45 -- 00:10:08 Issues facing the Libraries at start of 2000s; 00:10:09 -- 00:11:37 Process of transforming the Library Service; 00:11:38 -- 00:15:44 Establishing a vision and set of values for the Libraries and embedding the Libraries into the local community; 00:15:45 -- 00:19:29 Changes to staffing at the Libraries to achieve vision; 00:19:30 -- 00:22:29 Changes to get community back into the Libraries; 00:22:30 -- 00:26:04 Transforming library buildings and spaces; 00:26:05 -- 00:31:59 Building challenges facing the Libraries; 00:32:00 -- 00:35:57 Changes to how services provided to community; the shift to a tiered library service; 00:35:58 -- 00:57:44 Library building case studies; 00:57:45 -- 01:06:49 Growing and changing the Libraries; 01:06:50 -- 01:08:39 Computers in libraries; 01:08:40 -- 01:11:05 Linking the Libraries to Council's community objectives; 01:11:06 -- 01:11:49 Online library and communicating with customers; 01:11:50 -- 01:13:33 Finding efficiencies at the Libraries; 01:13:34 -- 01:20:45 Changing the Library Service; 01:20:46 -- 01:25:51 Applying the lessons learned from Libraries to other parts of Council; 01:25:52 -- 01:30:49 Managing the budget to deliver services; 01:30:50 -- 01:35:54 Options for the future; 01:35:55 -- 01:49:03 Questions and Answers session.

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