For most small business owners, the most important asset of your company is your address book. Know who just the right person for the job is, or how to reach the right client with the right contact information (and being reminded of their children's names) is vital for the sale, if you could only keep your address book organized? Well, Google Contacts can surely help. It is an address book on steroids; it's synchronized across all the necessary Google services so you have one, centralized contacts database to access via your desktop, laptop, smartphone, and tablet, and allows you to connect countless services with Google Contacts so you can access your vital contacts when you need them.
Have a question about Google Talk (Gmail Chat) or Google Contacts? Tweet me @w3consulting #googletogreat and I'll be glad to post a video answer for you.