The Bureau of Indian Affairs is a large federal agency with a lot of conflict. In 2009, Tonianne Baca-Green was tasked with training the agency, nationwide, on Conflict Management, which includes processes like mediation, Interest-based Negotiation and effective communication. Recent research in the field of social neuroscience-the study of what happens in the brain while people interact-shows what is even more important is laughter! Studies show that top-performing leaders elicited laughter from their subordinates three times as often, as did mid-performing leaders. Being in a good mood helps people take in information effectively and respond nimbly and creatively. In other words, laughter is serious business!”
Tonianne Baca-Green is an attorney and a yoga teacher. People usually laugh when they hear this. Both pursuits caused her to be very, very serious and closed. Laughter Yoga opened her up. As a Mediator and a non-violent communications trainer (the yoga of speech) she found that Laughter Yoga provides an experiential way of connecting with compassion and light-heartedness. This is exactly what is needed in teaching federal bureaucrats how to effectively manage conflict and find joy and connection even at work. Tonianne is also a certified Laughter Yoga professional.
Loading more stuff…
Hmm…it looks like things are taking a while to load. Try again?