Dollar Shave Club (dcrk.me/shavah) has some great customer service. They sent me an email today explaining why my order was gonna be late and I'm totally cool with that because I loved there style.
This video is a quick reminder of how a little good comunication with your customers can go a long way in the CRM (customer relationship management) arena of doing business.
If you don't know what Dollar Shave Club (dcrk.me/shavah) is... It's a subscription based service that mails out quality men shaving razors for some crazy insane low prices.
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