I'm an experienced interaction designer, with a passion for designing delightful web software. While working with Contrast, I designed web applications for many start-ups and have seen all possible outcomes from profitable businesses to crash and burns.

I write regularly about the challenges of being a UX designer in a start-up world, and my posts can be found on the Intercom blog, which succeeded the Contrast blog. I speak regularly at start-up an design events, about topics ranging from customer acquisition through to info-graphic design.

Prior to working as a consultant I spent 3 years lecturing software engineering and publishing papers in the area of computer science education.

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