Chris Bucchere, Jeff De Cagna and Chris Hopkinson give a seminar on the value of social tools in business. Made possible by powerful collaborative software applications and Web-enabled mobile devices, business today takes place in an increasingly social context, and associations must adapt to succeed in a changing environment. This era of social business creates huge opportunities for associations willing to capitalize on emerging technologies to create new forms of value for the future. In Part 2 (of 4), Jeff discusses social technologies as a disruptive leadership challenge, how associations can be more like Twitter and shares six strategies for association success in the era of social business.

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