Presented by Ana Pinczuk from cisco.com at TSW 2012 Best Practices, Santa Clara.
As an industry, tech services is staring down the barrel of a potentially massive workforce transformation over the next five years. These are massive changes. So how do you go about systematically transforming the skill sets of a large, global services workforce? Cisco is tackling this problem and has shared insights and “how to”
details from their journey in this enlightening keynote presentation.
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