As a country, India made its own decision that healthcare is a human right for all its citizens, but healthcare worker absenteeism has emerged as a major obstacle to making that vision become a reality. One major reason doctors often fail to show up is because the penalties of absence are very little—Doctors still get paid and record keeping is unreliable. The Indo-Dutch Project Management Society (IDPMS) compiled data on the problem and built an easy-to-use SMS/online platform for citizens to report and monitor absenteeism. What’s groundbreaking isn’t the solution itself, but the process by which it emerged—a local organization studied the issue, identified a tool that could help address it, and did so with the benefit of bouncing around ideas with peer groups from other places with similar goals.
Read the IDMPS report on health worker absenteeism: slideshare.net/idpms/idpms-r4-d-abseentism-report
Learn more about IDPMS: idpms.org/
Learn more about R4D's Transparency & Accountability Program: tap.resultsfordevelopment.org
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