Well, you probably don't understand your boss either. You both have different value needs - your jobs and career paths are different, your performance metrics are different, the political games you play are different. What's needed is a value translator. Visual controls like kanban can serve as a visual translator ... while they help you and your team manage your project. Jim Benson will describe how value translators work how to gain an appreciation for other people's value needs, and how to normalize those needs for better team performance and a happier workplace.

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