Dr Robin Youngson is an inspiring visionary and catalyst for truly compassionate, holistic, mindful and healing healthcare. Through opening himself and his own personal journey to others, he touches the heart of patients, healthcare professionals and hospital managers. As founder of Hearts in Healthcare and author of "TIME TO CARE -- How to love your patients and your job" he is a powerful advocate for the transformation of healthcare.

In this interview, he draws on his frustrating experience of trying to get proper care for his daughter who had been seriously injured and admitted to hospital for 100 days. Within a few hours he went from being a senior doctor, a powerful person in the hospital system, to a disempowered advocate for good care. He describes his own journey from doctor as technician to doctor as a mindful, healer and compassionate human being.

Robin shares some of the evidence for holistic, compassionate healthcare and gives examples of where this is already happening. He discusses how he benefitted from taking a mindful approach to his own thoughts, feelings and behaviours and how that radically transformed the healthcare experience for his patients, colleagues and himself. He talks about burnout and cynicism in medical staff. He shares his challenges in trying to reform the healthcare system. He has realized after 15 years of trying that there is no point in trying to persuade people or systems to practice compassionate healthcare. Instead, he has founded a global network of early adopters, passionate advocates and practitioners of caring, healing, holistic healthcare called Hearts in Healthcare. The network enables the sharing of powerful inspiring stories, of good evidence, of techniques that work and experience in transformational change.

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