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John Seddon explains why targets make organisations worse and controlling costs makes costs higher.
This elegant dissection of the organisational madness that pervades our culture was given at the 2009 conference of the Human Givens Institute.
Target Obsession Disorder laid bare.

13 Likes

  • Gary Hough 7 months ago
    Once again John Seddon strips down what is wrong with our organisations and highlights just why many companies simply do not work. You shoulod join Vanguard and look through some of the many articles they have written. Best think I ever did in 30 years of management
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