It is not unusual for a business to dedicate all of their efforts to generating activity, and too little time to measuring performance.
Having measures in place within your business will help you to improve your performance and will bring numerous benefits however large or small your business. For example:
- You will be able to evaluate your performance against what you are trying to achieve.
- You can set and control budgets, even if you only have one chef or receptionist
- It will help you and your team’s motivation by having something to aim for.
- You will quickly learn what works and what doesn’t, giving you a clearer understanding of what to do differently in future.
- and You can set goals for your staff which will help them to understand what they can do to help you succeed.
Where can you start? Here are three things to focus on:
• Identify what you realistically want to achieve and set some key performance indicators - for yourself, your business, and your staff. Oh, and make sure you tell your staff
• Find a way to measure and report your progress on the goals you've set. This can be tricky at first but is critical and worth working at
• Then review how you are doing and take action on what you discover.
Finally - Keep your staff informed on how you and they are doing and, remember to celebrate your successes.
886 (Rebadge of 760)
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