Derrick & Jeff Eells, owners of TenDotTravel (Lincoln, NE) (tendottravel.com) share their sales tips. First and foremost have strong conviction about the product, let the customer drive what you deliver. Clue into the non-verbal behaviors, mirror actions, show value, and practice presentations. As brothers, separating the business from the family is hard to do. Derrick and Jeff are candid about how they walk that fine line. (tendottravel.com)