MSS provides a cloud based and fully managed service for Outsourcing, Shared Services and Corporate Governance. It is underpinned by an intelligent information platform for driving external and internal service delivery, programme and transition management, critical service relationships and best practice in service level management. It provides a multi-level framework for potentially hundreds of “contracted” services that can support multiple clients and suppliers, whether external or internal. It has been deployed both by service providers/outsourcers and end clients, providing tangible benefits in programme oversight, service performance levels, cost of service delivery, risk control and stakeholder communication. Functionally the system captures, aggregates, and enhances existing information and performance data that is often disconnected and can come from multiple sources as diverse as underlying reporting and ERP engines ( like SAP and Oracle) Excel, Word, PowerPoint, gantt charts or even a project manager's head!

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