In The Chaos Scenario, Bob Garfield, ad critic and essayist for Advertising Age magazine and co-host of NPR’s award-winning On the Media program, forecasts the disintegration of the traditional mass media and mass advertising structures that have worked in perfect symbiosis for 400 years and prescribes “Listenomics” as the way for brands to thrive in the digital, post-advertising age. He warns that all formerly top-down institutions cannot dictate to consumers with advertising through mass media as before, but must instead embrace digital tools to forge relationships with them—no longer seeing people as piggy banks, or eyeballs or votes, but as genuine stakeholders in their enterprise. Amid the ruins of mass media, the choice for business is stark: listen or perish. Learn more at thechaosscenario.net

Recommended for ad agencies, marketing departments, media companies, and university-level marketing classes.