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59. Jesse James Garrett | UX Week 2009 | Adaptive Path
1 month ago
The State Of User Experience
As the field of user experience grows and evolves, UX practitioners find themselves having to master new techniques to take on new challenges. Adaptive Path’s Jesse James Garrett takes a look at where user experience has been and where it’s going.

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  • Peter Boersma 1 month ago
    Thank you Jesse, for sharing your thoughts and models with us once again (and AP for sharing the UX Week video with all of us).

    I still wonder how the P.A.C.E. model would map on the Elements model.
    Would one simply replace the Visual layer with Perception or Emotion? Where would Action and Cognition go? Interaction Design and Information Design? Naah.
    What about replacing the Visual layer with Engagement as a whole? Or does Engagement start much earlier, maybe even as early as Business Needs? If I am right, Adaptive Path believes Engagement starts that early, right?

    Thoughts?
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  • Adaptive Path plus 1 month ago
    Engagement is the driving force behind all the Elements -- it surrounds and penetrates them, binding the experience together. -- jjg
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  • Mike Garrett 1 month ago
    Great talk about UX, 'cuz.
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  • Chris Carlston 1 month ago
    Amazing amount of thought in this... thanks!
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  • uxdesign.com 1 month ago
    If you'll excuse the toot, UX design as synthesis, gestalt, and orchestration of elements is how I've defined it for years now: uxdesign.com/ux-defined - in other words, I love it. Wonderful stuff, as ever.

    As for "engagement" as the ultimate success metric, I can't say I'm completely on board. Not in all cases. Social app's, sure. Games, absolutely. For more practical applications (Quicken, etc.), though, less engagement might sometimes be more. There seems great danger, too, in equating experience design with art, such as Beethoven's. People experience everything. That doesn't make people who make everything UX designers. And designer's who blur the real distinctions between art and design risk losing the better part of each.

    That said, as Joseph Campbell put it: "I don't believe people are looking for the meaning of life as much as they are looking for the experience of being alive." One thing that I agree makes people feel alive is flow ( en.wikipedia.org/wiki/Flow_(psychology) ) as defined in Mihaly Csikszentmihalyi's great book, Flow: The Psychology of Optimal Experience (1990)

    Further food for though, I hope.
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