
UX Week 2009 | Jesse James Garrett | The State Of User Experience
2 years ago
As the field of user experience grows and evolves, UX practitioners find themselves having to master new techniques to take on new challenges. Adaptive Path’s Jesse James Garrett takes a look at where user experience has been and where it’s going.
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I still wonder how the P.A.C.E. model would map on the Elements model.
Would one simply replace the Visual layer with Perception or Emotion? Where would Action and Cognition go? Interaction Design and Information Design? Naah.
What about replacing the Visual layer with Engagement as a whole? Or does Engagement start much earlier, maybe even as early as Business Needs? If I am right, Adaptive Path believes Engagement starts that early, right?
Thoughts?
As for "engagement" as the ultimate success metric, I can't say I'm completely on board. Not in all cases. Social app's, sure. Games, absolutely. For more practical applications (Quicken, etc.), though, less engagement might sometimes be more. There seems great danger, too, in equating experience design with art, such as Beethoven's. People experience everything. That doesn't make people who make everything UX designers. And designer's who blur the real distinctions between art and design risk losing the better part of each.
That said, as Joseph Campbell put it: "I don't believe people are looking for the meaning of life as much as they are looking for the experience of being alive." One thing that I agree makes people feel alive is flow ( en.wikipedia.org/wiki/Flow_(psychology) ) as defined in Mihaly Csikszentmihalyi's great book, Flow: The Psychology of Optimal Experience (1990)
Further food for though, I hope.
Absolute trite.
It's lectures like this that make me hate the term "UX Designer." Its like you've coined a term for something that is common sense. It's lectures like this that make "UX Designers" seem comparable to someone taking the title of "Air Intake Specialist" for simply taking a deep breath.
You can make enjoyable designs without even knowing what UX is. But its certainly much more effective if you take it on a higher level.
The water drinking was a little annoying, but it was anyway a great talk.
There was nothing in this talk that would inspire me in any way, and the clips were too long and boring.
I won't work on any application using the 4 circle diagram thinking if navigation design was on the border of perception and cognition or maybe also emotion? Should we have a meeting about that? .. Totally over-enginneered subject..
thank's! very interesting material. Great presentation!
I've searched many sites for getting the answer what is UX. and I found this one !
Your insights and diagrams are very impressive.
I've cited your diagram on my bolg as No.2 UX Diagram.
bahns.net/2642331
Thanks for sharing.
P.S. the water gulping was a minor annoyance to me as well. =)
Similar to humans, the state of interactive systems is also dictated by the conditions of their existence. Subsequently designing interactions and experiences for an interactive system cannot derive from a realistic perception of that system unless the designer has an in depth understanding of the capabilities and attributes of that system.
Experiences do not just exist in the world freely; they are experienced through people encountering objects, events and mediums that carry them. In a chaotic complex system as our universe only an attempt can be made to embed predetermined states to change how we experience as to date we have not yet fully mastered all laws that govern the world.
Only in manmade digital systems this can touch the mastery surface of accounting for all possible inputs and outputs. And that is not possible without truly knowing the system, which is the medium itself.