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58. UX Week 2009 | Jesse James Garrett | The State Of …
2 years ago
As the field of user experience grows and evolves, UX practitioners find themselves having to master new techniques to take on new challenges. Adaptive Path’s Jesse James Garrett takes a look at where user experience has been and where it’s going.

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  • Peter Boersma 2 years ago
    Thank you Jesse, for sharing your thoughts and models with us once again (and AP for sharing the UX Week video with all of us).

    I still wonder how the P.A.C.E. model would map on the Elements model.
    Would one simply replace the Visual layer with Perception or Emotion? Where would Action and Cognition go? Interaction Design and Information Design? Naah.
    What about replacing the Visual layer with Engagement as a whole? Or does Engagement start much earlier, maybe even as early as Business Needs? If I am right, Adaptive Path believes Engagement starts that early, right?

    Thoughts?
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  • Adaptive Path plus 2 years ago
    Engagement is the driving force behind all the Elements -- it surrounds and penetrates them, binding the experience together. -- jjg
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  • Mike Garrett 2 years ago
    Great talk about UX, 'cuz.
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  • Chris Carlston 2 years ago
    Amazing amount of thought in this... thanks!
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  • uxdesign.com 2 years ago
    If you'll excuse the toot, UX design as synthesis, gestalt, and orchestration of elements is how I've defined it for years now: uxdesign.com/ux-defined - in other words, I love it. Wonderful stuff, as ever.

    As for "engagement" as the ultimate success metric, I can't say I'm completely on board. Not in all cases. Social app's, sure. Games, absolutely. For more practical applications (Quicken, etc.), though, less engagement might sometimes be more. There seems great danger, too, in equating experience design with art, such as Beethoven's. People experience everything. That doesn't make people who make everything UX designers. And designer's who blur the real distinctions between art and design risk losing the better part of each.

    That said, as Joseph Campbell put it: "I don't believe people are looking for the meaning of life as much as they are looking for the experience of being alive." One thing that I agree makes people feel alive is flow ( en.wikipedia.org/wiki/Flow_(psychology) ) as defined in Mihaly Csikszentmihalyi's great book, Flow: The Psychology of Optimal Experience (1990)

    Further food for though, I hope.
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  • jack west 2 years ago
    I'm 30minutes into watching this, hoping for some kind of value to emerge from this lecture.

    Absolute trite.

    It's lectures like this that make me hate the term "UX Designer." Its like you've coined a term for something that is common sense. It's lectures like this that make "UX Designers" seem comparable to someone taking the title of "Air Intake Specialist" for simply taking a deep breath.
  • Mitchell Geere 2 years ago
    I agree I was very unimpressed by this talk. It could also have been the loud swallowing of water every five seconds that started to annoy me.
  • David Ikuye 2 years ago
    This comment makes me wanna cry! UX is no doubt common sense. But that's what makes it complicated. It's knowledge that is impicit. We have to really talk about it, to make it explicit!

    You can make enjoyable designs without even knowing what UX is. But its certainly much more effective if you take it on a higher level.

    The water drinking was a little annoying, but it was anyway a great talk.
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  • bzx 2 years ago
    I agree with 2 above comments - trite ^ trite.

    There was nothing in this talk that would inspire me in any way, and the clips were too long and boring.

    I won't work on any application using the 4 circle diagram thinking if navigation design was on the border of perception and cognition or maybe also emotion? Should we have a meeting about that? .. Totally over-enginneered subject..
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  • Sergey Avdyushenko 2 years ago
    oh my.. when the sound of Beethoven's symphony came out from my speakers I just felt something incredible . I was ready to cry..
    thank's! very interesting material. Great presentation!
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  • Sergey Avdyushenko 2 years ago
    oh! And I see so many cooments from "well known UX designers"... Stick your ego in your ***
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  • eugeo 2 years ago
    Great concepts, but from the first minute the sound of the man drinking water was so unpleasant and annoying that distracted me from the presentation. Be careful with those details!
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  • Bahn 2 years ago
    Excellent presentation, Garrett.
    I've searched many sites for getting the answer what is UX. and I found this one !

    Your insights and diagrams are very impressive.
    I've cited your diagram on my bolg as No.2 UX Diagram.
    bahns.net/2642331

    Thanks for sharing.
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  • Ankur Jalota 1 year ago
    I think this may be a good video for beginners as an intro to UX. I didn't find it informative - I would have like to seen the presentation condensed into ~10 minutes.

    P.S. the water gulping was a minor annoyance to me as well. =)
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  • vaibhav sharma 1 year ago
    Great talk for beginners !
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  • Ali Habibzadeh 10 months ago
    Designing interactions is an endeavour by human to implant predetermined forms of engagement in an interactive system in order to support the tasks its anticipated users are expected to accomplish using that system.

    Similar to humans, the state of interactive systems is also dictated by the conditions of their existence. Subsequently designing interactions and experiences for an interactive system cannot derive from a realistic perception of that system unless the designer has an in depth understanding of the capabilities and attributes of that system.

    Experiences do not just exist in the world freely; they are experienced through people encountering objects, events and mediums that carry them. In a chaotic complex system as our universe only an attempt can be made to embed predetermined states to change how we experience as to date we have not yet fully mastered all laws that govern the world.

    Only in manmade digital systems this can touch the mastery surface of accounting for all possible inputs and outputs. And that is not possible without truly knowing the system, which is the medium itself.
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  • Alan Natale plus 10 months ago
    I wished this man and his organization would have walked the walk instead of just talked the talk in this long video. I felt this man spoke and offered symbols of clarity and usability but demonstrated that he himself couldn't employ it as he couldn't present himself or the material in a user-friendly, clear and concise way... I mean if you want to offer a presentation about usability then be front-and-center as a person, lay things out clearly/quickly/succinctly then open it up to the users (the audience) for discussion/q&a. That would be in accordance with usability - user centric.
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