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Description:

Ongoing communication with your student loan borrowers is a proven best practice for preventing loan defaults and promoting successful student loan repayment. In this webcast recording hear how three very different schools are performing outreach to counsel their student loan borrowers about the best options for repaying their loans.

Among other topics, presenters discuss the various campaigns used at their respective institutions, the frequency of communications and the reports that identify the student populations that need the most assistance. They’ll also share tips, best practices and lessons learned for implementing default prevention initiatives and solutions.

School presenters:
Pete McEwen – supervisor, default prevention – ITT Technical Institute
Clem La Pietra – default management office – Monroe College

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