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Ever since the Dutch adopted and promoted ITIL in the nineties, they've had a reputation of being some of the major movers and shakers in IT Service Management. Whether that's still the case is up for debate but there are still many Dutch IT Management concepts that seem to puzzle the rest of the world. As somebody who's challenged by two second languages (thanks Peter Lijnse) I'll be delighted to run you through such everyday concepts as vraagarticulatie, functioneel beheer, ketendenken, beheerobjecten and the elusive but fundamental informatievoorziening. As you can only decide on the usefulness of Dutch IT by using the poldermodel I intend to get some natives in on the act. Forgive them if they eat raw herring, drink Heineken or are extremely blunt.
Dave van Herpen (@daveherpen), Peter Lijnse (@PeterJLijnse), Jan-Willem Middelburg (@PinkElephantNL) and Alexander Kist are joining in.
I'm a self-employed IT Management Consultant and am also known as the IT Paradigmologist. I represent the not-for-profit ASL BiSL Foundation and am part of APMG's ASL BiSL examination team.
To find out more about TFT, the only 24 hour global virtual ITSM conference, visit tomorrowsfuturetoday.com
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