Encounters between UX and lean/agile delivery methods are not always love at first sight. Both sides have long lists of complaints about how the other side doesn't listen, doesn't respond fast enough, etc.

Through many years and many projects, I have seen the good, the bad, and the ugly of being a UX practitioner in lean/agile teams. I will review what has worked and what hasn't worked in a variety of projects in industries such as healthcare, publishing, hospitality and technology.

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