Pittsburgh Foundation President Grant Oliphant speaks to Susan Herr, president of PhilanthroMedia and a regular contributor to the Communications Network about what foundations lose when they fail to share the tough lessons learned in their philanthropic efforts.

Running time of this episode is 30 minutes. To view selected sections, use the guide below to fast forward to the time indicated:

• Why do communicators make great foundation presidents? (1:05-3:10)
• Why does Grant Oliphant love to talk about failure? (3:10-5:43)
• What kinds of mistakes are we talking about? (5:43-11:52)
• We have to keep ratcheting up our expectations... (11:52-30:00)