Presentation by Forrester Principal Analyst, Clay Richardson. New disruptive technologies such as mobile and social are forcing teams to rethink process and application design from an outside-in perspective. Development teams will need to shift from “systems thinking” approaches that emphasize large scale process change, to “design thinking” paradigms that emphasize creativity and customer experience. Clay’s keynote will present emerging strategies and best practices for integrating design thinking principles into process and application development.

Loading more stuff…

Hmm…it looks like things are taking a while to load. Try again?

Loading videos…