Have you ever encountered a member that doesn't remember sending in their yellow card, or maybe hasn't been involved with their group and is confused as to why you are calling. If you are like me then you have experienced both of those situations. Sending the copy of the card and the pre-apporach letters make all the difference in setting a confused member at ease, while making your show ratio and close ratio increase. Use this information to make this your very best week.

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