In this timely webinar from December 4, 2013, library consultant and futurist Joan Frye Williams will bring us up to date on how new service models are performing in a variety of settings. She’ll share lessons learned about how to succeed with these new techniques, including practical advice for:
Training and redeploying staff,
Revising job descriptions,
Rearranging library spaces,
Rethinking library collections,
Introducing the new model to your community, and
Measuring success and productivity.

This material is taken from an Infopeople webinar. Infopeople [infopeople.org] is supported by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian. Infopeople materials are covered by a Creative Commons 4.0 Non-commercial Share Alike license. Any use of this material should credit the funding source.

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