With our global world, we are increasingly doing business with customers from all around the globe. As a result, we have to address the challenges of global customer service. In every culture, standards, expectations, needs and politeness vary. How can we cope with this? Watch this Customer Service DVD to sharpen your tactics.
This training video preview is part of the “Cross Cultural Communication (Customer Service)” business DVD. This first-class business course will help you take your customer service higher. Your motto won’t be “treat customers like you would like to be treated” but “treat customers like they would like to be treated”.
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