Never Can Say Goodbye illuminates the economic and social changes caused by the emergence of the Internet as the dominant means of music distribution. In its heyday, Tower Records was sales central for indie and contemporary music, as well as a gathering place for musicians and music lovers. Today, in its place, is a virtual landscape without architecture, sales staff, and community traffic. Freely downloading selected songs have created an empty space where a music store once thrived.

Video by Ethan H. Minsker