Speakers:
Jack Rynes, COO, Jaduka
Patrick Murphy, VP Business Development North America, VoiceSage
Moshe Yudkowsky, President, Disaggregate

New methods of communication -- Twitter, instant messaging, geo-location tags, and whatever comes next week -- affect how you communicate with your customers, how you structure your internal business processes, and demand new technical and business relationships with your service providers. We'll discuss the fundamentals of communications and business processes, how to improve them, and what techniques to use.