Three medical units at Richmond Hospital began piloting Releasing Time To Care (RT2C) over two years ago. RT2C is an internationally-renowned program that empowers frontline nurses to come together to analyze their work environment and brainstorm ways to improve the quality of care for their patients.

Teams at the hospital have seen improvements in patient safety and reliability of care, patient experience, staff well-being, and efficiency of care, and the initiative won a 2014 Quality Award for its work. We learned how these units embraced RT2C and the benefits, challenges and hopes it has brought at this Quality Café webinar, delivered on June 215, 2014, by:

Silvia Nobrega, RN, BScN, BA
Clinical Nurse Educator – 3 North / 3 South Medicine
Richmond Hospital

Harjender Walia, RN, BScN
Program Manager Medical Services

About the Quality Café
The Quality Café is a free one-hour lunch and learn series that takes place on the 3rd Wednesday of every month at 1200 PT. Each Café features a new guest and topic related to improving quality of care.
Are you passionate about improving how health care is delivered? Come to Quality Café! We invite all health care professionals, patients, organizations, and educators to join our online conversation. Register for upcoming webinars at

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