Developing Closed-Loop Quality Management capabilities requires architecting business processes like corrective and preventive actions and document management throughout engineering, manufacturing, the supply chain and customer experience.

Today’s market leaders understand that quality is a shared responsibility, not a department, and are supporting business processes through the use of enterprise applications like Manufacturing Operations Management (MOM), Enterprise Resource Planning (ERP), Statistical Process Control (SPC), Enterprise Quality Management Software (EQMS), Product Lifecycle Management (PLM), and others to foster collaboration, improve analytics, and present a single version of the truth.

In this webinar, LNS Research's Senior Associate Mehul Shah will draw upon research data collected from more than 1,000 quality executives to detail the critical steps and components needed for creating the type of robust closed-loop quality management environments that push companies to the top of the market.

Specifically, LNS will cover:

- The business process and enterprise applications that must be harmonized and managed centrally vs. those that should remain locally managed
- The most important metrics for effectively benchmarking closed-loop quality management initiatives
- The current state of closed-loop quality management capabilities by industry
- Strategies for enhancing closed-loop quality management and quality analytics to enable increasingly predictive decision making

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