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  1. Service Experience 2013 | David Gray | Keynote: When Service Design Meets the Divided Company

    42:24

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    257 Plays / / 0 Comments

    What happens when a service design project meets a hierarchical, divided company? You can design an amazing service, and yet at the end of the day, the organizations still has to deliver. A service…

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    • MX 2014 | Chris McCarthy | Don't Forget the Organization!

      18:57

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      104 Plays / / 0 Comments

      Don’t Forget the Humans (UX – 2010) explored the magic of being an internal design team. With success comes, new challenges and expectations. Sophisticated leaders are asking to democratize…

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      • MX 2014 | Todd Wilkens | A New Era of Design at IBM

        30:58

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        150 Plays / / 0 Comments

        IBM has a strong pedigree in design and at many points designers have occupied a central and foundational role in the organization. Recently, IBM has embarked on a massive transformation focused on…

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        • Scenes from Adaptive Path's UX Week 2013

          01:29

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          103 Plays / / 0 Comments

          UX Week is the premier user experience design conference. Design professionals from all over the world gather for four days of community, inspiration, and skills building. Now in its 12th year, UX…

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          • UX Week 2013 | Tom Rockwell | Content, Design and Pedagogy

            23:58

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            530 Plays / / 0 Comments

            This spring the Exploratorium, a world-renowned museum of science, art and human perception, relocated from its home of over 40 years to a new location at Pier 15 on the San Francisco waterfront.…

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            • UX Week 2013 | Steven Johnson | Keynote

              50:42

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              620 Plays / / 0 Comments

              A practitioner as well as a theoretician, Steven Johnson is the leading light of today’s interdisciplinary, collaborative, open-mined approach to innovation. His writings have influenced everything…

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              • UX Week 2013 | Sophia Voychehovski | The Simplicity Imperative: 
What Responsive Design Can Teach Us About Any Design Work

                27:25

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                710 Plays / / 0 Comments

                When designing an experience for all screens and all devices, fingertips and cursors, offices and train stations, life gets a little more complicated. How can we mitigate this? Well, our designs must…

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                • UX Week 2013 | Sarah B. Nelson | Working the Edge, Leading Change Gracefully

                  26:15

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                  363 Plays / / 0 Comments

                  Radically Human sits at the intersection of user experience practice and organizational design, coaching leaders and teams to produce useful and profitable products and services. Sarah is a popular…

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                  • UX Week 2013 | Rebecca Stockley | Visit Improv World Without Looking Like a Tourist

                    28:54

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                    193 Plays / / 0 Comments

                    This talk takes us to Improv World, where the principles of improvisation enhance communication and personal creativity. While we’re visiting Improv World, we’ll live like the locals and…

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                    • UX Week 2013 | Paul Ford | How to Define, Measure, And Discuss Constraints

                      25:14

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                      201 Plays / / 0 Comments

                      It’s an oft-repeated truism that creativity thrives upon constraints–that without limits, good creative work is impossible. Interaction architects, UX professionals, and interactive workers…

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                      • UX Week 2013 | Nathan Moody | Shallow, Short, and Sexy: The Value of Casual Interactions

                        25:40

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                        279 Plays / / 0 Comments

                        Effective experiences are no longer about “stickiness,” or holding eyeballs for extended durations. This metric has been trumped by the advent of device-based interactions, where brief…

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                        • UX Week 2013 | Marisa Gallagher | Keynote

                          35:30

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                          1,635 Plays / / 0 Comments

                          Marisa Gallagher is the Vice President of Design for CNN Digital. Joining CNN in September, 2010, Gallagher is based in CNN’s world headquarters in Atlanta and reports to KC Estenson, senior…

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