If you want to be successful with your customers, you need to make them feel succesful. It's all about them achieving awesome. This week, Kathy Sierra explains some of the secrets for creating passionate customers. This work is licensed under a Creative Commons Attribution-Share Alike 3.0 United States License. Distributed by Tubemogul.

j vimeo.com/7039572

Loading more stuff…

Hmm…it looks like things are taking a while to load. Try again?

Loading videos…